SHIPPING POLICY

PROCESSING TIMES:

We process orders within 1-2 business days, excluding weekends and public holidays.

If you need assistance with your order, please contact us immediately at contact@fucina-medievale.com. We will not be able to make changes to your order once it has been shipped.

Please verify that you have entered the correct shipping address. Sword US cannot be held responsible for non-delivery due to errors in the address provided by you.

If your order includes multiple items, they may be shipped separately depending on stock availability and the shipping warehouse.

DELIVERY TIMES:

The average delivery time is 5-7 business days within the United States, shipped via USPS, UPS, or FedEx as appropriate. International shipping is available on request — please contact us at contact@fucina-medievale.com for rates and availability.

Free shipping is available on eligible orders within the United States.

If your item is only available for pre-order, delivery times apply from the end of the associated pre-order date.

In the event of a delay with your package, Sword US cannot be held responsible.